Rental Policies

Reservations.We highly recommend creating a reservation for your rental equipment. It is a simple process and requires no obligation to you. Most importantly, by knowing that you're coming to rent a piece of equipment, we will have your order fully checked out and put together in advance of your arrival... saving you time.

Cancellations.Reservations for rental equipment may be cancelled at any time without penalty. Reservations with pick-up times that expire without a cancellation notice are voided to free up equipment for other potential customers.

Rental Periods.We charge for all time our equipment is out (including weekends and holidays), not for time used. Rental charges begin when equipment leaves the Equip Rentals yard (or arrives at your job site if delivered), and ends when it is returned (or when you call for pickup). Rental periods are defined as follows:

• 1 Day = 24 Consecutive Hours
• 1 Week = 7 Consecutive Calendar Days
• 1 Month = 4 Consecutive Weeks (28 Consecutive Calendar Days)

Weekends.Equipment rented after 3:00PM on a Friday afternoon and returned the following Monday morning by 8:00AM with 8 or less hours on the hour meter will be charged as a 1-Day Rental. This special weekend rate policy does not affect rentals that span a weekend or otherwise do not meet the requirements outlined within this paragraph.

Suitability.Customer is solely responsible for determining the suitability of a given rental item for the customer's use and/or purpose.

Metered Items.For items that have hour meters, there are maximum allowed hours of use associated with each rental period. Hours above and beyond the allowances will be prorated upon return of the equipment. The following allowances apply:

• 1 Day = 8 Metered Hours
• 1 Week = 40 Metered Hours
• 1 Month = 160 Metered Hours

Pricing.Prices are always subject to change at any time.

Photo ID.We require that every customer provide a state-issued driver license or photo ID card at the time of all transactions.

Payment Terms.All rentals are pre-paid except for companies with established Open Accounts. Please review our Accounts section for information on applying for an Open Account. You may pay via Cash, Check or Visa, MasterCard, or Discover credit cards. Regardless of how you choose to pay, we require one of the above listed credit cards be on file in our system in lieu of cash security deposits. No exceptions. The name on the card must match the customer's ID. Unpaid balances due at the conclusion of a Rental Agreement will be charged immediately to the credit card provided to us at the initiation of your Rental Agreement.

Fuel.All equipment is sent out full of fuel. Unless otherwise specified within your rental agreement contract or by counter personnel at our Rental Center, equipment should be returned full of fuel. Unfueled equipment will incur an additional fueling surcharge as well as for the cost of fuel.

Cleaning.Equipment is sent out clean and should be returned as clean as it was sent out. Certain equipment is subject to a standard Environmental/Cleaning Surcharge, which will explicitly appear on your Rental Agreement. Equipment requiring additional or special cleaning, as determined exclusively by Equip Rentals, will incur additional cleaning charges.

Responsibility.Responsibility for rental items remains with the customer from pick-up to return. All equipment should be secured and protected from the weather and theft. Customer is alwasy responsible for:

• Theft
• Vandalism
• Flat tires
• Abuse
• Negligence
• Misuse
• Routine maintenance
• Fuel
• Cleaning

Maintenance.Customer, at his own cost and expense, is responsible for daily maintenance on all equipment, including but not limited to fuel, grease, oils, and keeping tires at proper pressure. Customer is liable for any unusual wear and tear or damage and all flat tires. Equip Rentals will, at customer's request, perform these services at its regular rate for field labor and material.

Problems.If you encounter any operational problems, give us a call immediately. Our service department will make every effort to reproduce the encountered problem, and recommend a course of action with regard to any possible credits or adjustments to the rental contract in question. No credits or adjustments will be made unless we are notified as soon as the problem is encountered.

Returning Equipment.Unless otherwise specifically arranged by personnel at our Rental Center, rented equipment must be returned during hours when we are open for business. When arranged in advance by our Rental Center personnel, larger equipment that has ignition keys may be dropped off outside of normal business hours and the key must be dropped in our Key Drop box.