About Us
Equip Rentals, LLC is one of the largest equipment rental companies in the Chippewa Valley. Based just outside of downtown Chippewa Falls in the Village of Lake Hallie, we serve a wide and diverse variety of customers including
- Construction companies
- Industrial companies
- Manufacturers
- Municipalities
- Utility companies
- Retail businesses
- Non-profit organizations
- Contractors
- Homeowners
We maintain a fleet of more than 800 construction, demolition and industrial related items and we pride ourselves on delivering quality equipment and providing superior customer service.
We dedicate ourselves to providing timely equipment rentals, maintenance and repair services, and sales of selected new and used equipment and contractor tools and supplies.
Our main goal is to help our customers do their jobs more effectively, efficiently and profitably.
Customer Focus
At Equip Rentals we are always focused on addressing the needs of customers who have a wide variety of jobs to do.
Our diversified fleet of Rental Equipment and wide-ranging mix of supporting Products are geared specifically to solving all types of construction related problems.
We believe in taking care of each customer and each job, regardless of how large or how small.
Our helpful, dedicated staff have instant access to your account information, requirements, and history, and will quickly get you what you need.
We invite you to depend on us for all of your construction rental needs.
Accounts
Accounts.At Equip Rentals we take great pride in providing our customers reliable equipment and quality service. Our customers know they can count on us for long or short-term rentals and we're pleased to offer our Open Account services to our valued business customers. Our account services offer:
- No application fee
- Fast credit decisions
- Easier rental transactions
- Simplified billing and statement process
- Improved cash-flow management
Establish an Account.To apply for a line of credit and establish an Open Account with Equip Rentals, fill out our Charge Account Application & Agreement.
Payment Terms.All rentals on Account are due in full on the 10th day of the month following the month the Rental Agreement was closed and processed. Long-term rentals will be cycle-billed monthly.
Paperless Billing Program.Our Paperless Billing Program allows you to opt out of printed invoices and statements via traditional mail. Intead, you will receive your invoices and statements via periodic email. This service results in important information reaching you faster, reduced confusion on statements, and quicker delivery time on invoices. To get Paperless Billing, simply have your company's official account representative calls us and ask for it!
Contact Us.You may call us any time about your existing account or to open a new account, or email us at accounts@equiprentals.info.
Delivery Policies
Charges.Delivery rates are calculated at $75.00 per hour for the entire round-trip evolution. Charges are calculated for both delivery and pick-up trips, including the time it takes to load/unload equipment.
Delivery Time.Equip Rentals will always strive to accomodate your delivery requests; however, delays and changes in the schedule are sometimes unavoidable.
Delivery Window.A window of time, normally +- 2 hours around your desired time of delivery, will be assumed for any given order. If you or your authorized representative are not present during the window provided, any assessments made by Equip Rentals regarding returned product counts, loss, neglect, or damage will be considered final.
Pick-Up Window.A window of time, normally +- 2 hours around your desired time of pick-up, will be assumed for any given order. If you or your authorized representative are not present during the window provided, any assessments made by Equip Rentals regarding returned product counts, loss, neglect, or damage will be considered final.
Delivery Site.If the delivery site is not ready or accessible at the time of delivery or pick-up, you will incur additional charges for the time it takes you or your crew to make the site ready and/or the equipment may not be delivered.
Payment.If you would like to pay for your rentals at the time of delivery, you may do so only with a check. Our drivers do not carry cash and are not equipped to process credit cards. You must arrange for payment upon delivery at the time you initiate your reservation or order. You are still required to provide the necessary credit card information to the Rental Center prior to the delivery.
Signatures.All rental agreement contracts must be signed, either in person at our Rental Center, or at the job site if delivered. If you will not be present for a delivery, you must sign in person at our Rental Center prior to the delivery.
Training.If you will be on site for delivery, training on the rental equipment will be conducted by our driver at your site. If you will not be present for delivery, you must come into our Rental Center for the training.
Keys.For items that have keys, you must be on site at the scheduled time of delivery to take possession of all keys. If you do not plan to be on site for delivery, you must pick the keys up in person at our Rental Center.
Availability.Equipment scheduled for pick-up must be ready and available at the time scheduled. Delays in the pick-up process may incur additional charges.
FAQ.Please be sure to check out the Delivery section of our FAQ pages.
Maintenance & Service
Our shop services include:
- Routine maintenance
- Repairs
- Light fabrication
- Quarterly and annual safety/service inspections
- Hydraulic maintenance & repair
- Engine / drivetrain
- Electrical
We service most brands of:
- Forklifts
- Scissor Lifts
- Aerial Boom Lifts
- Skid Steers
- Excavators
- Loaders
- Air Compressors
- Small Engines
- Other General Equipment
Sales Center
Sales Policies
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Why Us?
Why Rent?
Renting for your construction and demolition equipment tools offers numerous advantages above and beyond merely comparing the cost of renting and price of buying.
Conserve Capital Renting conserves capital. Rent instead of own the equipment you need and take advantage of your capital for other, potentially more profitable, ventures.
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Control Expenses
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Renting provides significant savings over buying, especially when adjusted by the true costs of ownership over an item’s entire economic life. Renting also reduces your overhead by eliminating, or at least significantly reducing, your need for storage, maintenance and repair parts, and maintenance staff. All of this translates into an improved bottom line.
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Reduce Downtime
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Rental companies are built around a core that focuses 100% on equipment and how to keep it running. When equipment breaks down, the rental company is in a much better position to address the problem quickly and get the equipment back up and running.
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Inventory Control
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We can provide whatever extra equipment you may need, when you need it, from job to job, allowing you to keep your equipment inventory at a minimum. Renting also lets you better fit the type and size of equipment to the job, for the safest and most economical solution to your equipment needs.
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Mobility
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Renting offers contractors and businesses a mobility that simply could not exist with owned equipment. Regardless of physical distance, you can bid with confidence knowing that you can find the equipment you need at a rental center near the job site.
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Who Choose Us?
We know there is no shortage of places to rent equipment, but we are confident that we differentiate ourselves through our
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Rates
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We constantly strive to give you the best rates available. If we don’t, discuss it with our sales team. We also understand that you’re not only shopping for the best rate, but also the best availability for your schedule. We have multiple special rate periods and promotions to fit your needs and to offer a way to gain project flexibility to perform seasonal, temporary, or specialized work.
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Customer Service
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Even with our low prices, we make sure to provide you with the best service in the area, including on-site delivery, pick-up and repair services. Our friendly, helpful and knowledgeable staff are always at hand to provide quick and responsive service, and work around your busy schedule whenever possible.
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Staff
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Because our focus is only on rental, our staff knows exactly what needs to be done and how to do it. We educate our staff and make sure they are fully trained on the proper use and applications for all of our rental equipment, which allows them to help you find the correct equipment for the job at hand.
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Response Times
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We are known for being quick and intentional, especially when it comes to service calls during the time of rental. If equipment breaks down, we handle it quickly, efficiently, and effectively. Our rapid response time means your crew can keep working, which means you can keep your jobsite alive by working around mechanical break downs. You’ll never need to worry about having equipment take up space on a jobsite or being unable to finish something you intended on only taking one day.
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Fleet
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We continuously strive to provide a modern, current and efficient equipment fleet. We get new and additional equipment in frequently, and pride ourselves on maintaining a wide range of equipment, both large and small, for just about any project.
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Delivery Service
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Eliminate the hassles and costs of transporting equipment with our money-saving delivery options. We offer delivery throughout the surrounding counties, only to make your job easier, meaning you no longer have to worry about having to run back and forth between the work site and the rental store, or risk being late for work in the morning. Instead, give us a call and we’ll pick it up or bring it right to you!
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Full-Service Shop
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Let us take the hassle out of maintaining your equipment. Our top-notch professional mechanics are highly trained and experienced in servicing all kinds of equipment, large and small. We can also take care of periodic personnel and material lift inspections.
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One-Stop Shopping
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We also carry select consumables and contractor supplies including welding supplies, trailer & towing gear, safety equipment, concrete grinding & cutting blades, etc.
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Local Ownership
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We have always been locally owned and operated, which means we have the capability to be extremely flexible and dynamic. Answers to even the toughest questions or proposals are often made in seconds, and we stand by them.
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Rental Policies
Reservations.We highly recommend creating a reservation for your rental equipment. It is a simple process and requires no obligation to you. Most importantly, by knowing that you're coming to rent a piece of equipment, we will have your order fully checked out and put together in advance of your arrival... saving you time.
Cancellations.Reservations for rental equipment may be cancelled at any time without penalty. Reservations with pick-up times that expire without a cancellation notice are voided to free up equipment for other potential customers.
Rental Periods.We charge for all time our equipment is out (including weekends and holidays), not for time used. Rental charges begin when equipment leaves the Equip Rentals yard (or arrives at your job site if delivered), and ends when it is returned (or when you call for pickup). Rental periods are defined as follows:
- 1 Day = 24 Consecutive Hours
- 1 Week = 7 Consecutive Calendar Days
- 1 Month = 4 Consecutive Weeks (28 Consecutive Calendar Days)
Weekends.Equipment rented after 3:00PM on a Friday afternoon and returned the following Monday morning by 8:00AM with 8 or less hours on the hour meter will be charged as a 1-Day Rental. This special weekend rate policy does not affect rentals that span a weekend or otherwise do not meet the requirements outlined within this paragraph.
Suitability.Customer is solely responsible for determining the suitability of a given rental item for the customer's use and/or purpose.
Metered Items.For items that have hour meters, there are maximum allowed hours of use associated with each rental period. Hours above and beyond the allowances will be prorated upon return of the equipment. The following allowances apply:
- 1 Day = 8 Metered Hours
- 1 Week = 40 Metered Hours
- 1 Month = 160 Metered Hours
Pricing.Prices are always subject to change at any time.
Photo ID.We require that every customer provide a state-issued driver license or photo ID card at the time of all transactions.
Payment Terms.All rentals are pre-paid except for companies with established Open Accounts. Please review our Accounts section for information on applying for an Open Account. You may pay via Cash, Check or Visa, MasterCard, or Discover credit cards. Regardless of how you choose to pay, we require one of the above listed credit cards be on file in our system in lieu of cash security deposits. No exceptions. The name on the card must match the customer's ID. Unpaid balances due at the conclusion of a Rental Agreement will be charged immediately to the credit card provided to us at the initiation of your Rental Agreement.
Fuel.All equipment is sent out full of fuel. Unless otherwise specified within your rental agreement contract or by counter personnel at our Rental Center, equipment should be returned full of fuel. Unfueled equipment will incur an additional fueling surcharge as well as for the cost of fuel.
Cleaning.Equipment is sent out clean and should be returned as clean as it was sent out. Certain equipment is subject to a standard Environmental/Cleaning Surcharge, which will explicitly appear on your Rental Agreement. Equipment requiring additional or special cleaning, as determined exclusively by Equip Rentals, will incur additional cleaning charges.
Responsibility.Responsibility for rental items remains with the customer from pick-up to return. All equipment should be secured and protected from the weather and theft. Customer is alwasy responsible for:
- Theft
- Vandalism
- Flat tires
- Abuse
- Negligence
- Misuse
- Routine maintenance
- Fuel
- Cleaning
Maintenance.Customer, at his own cost and expense, is responsible for daily maintenance on all equipment, including but not limited to fuel, grease, oils, and keeping tires at proper pressure. Customer is liable for any unusual wear and tear or damage and all flat tires. Equip Rentals will, at customer's request, perform these services at its regular rate for field labor and material.
Problems.If you encounter any operational problems, give us a call immediately. Our service department will make every effort to reproduce the encountered problem, and recommend a course of action with regard to any possible credits or adjustments to the rental contract in question. No credits or adjustments will be made unless we are notified as soon as the problem is encountered.
Returning Equipment.Unless otherwise specifically arranged by personnel at our Rental Center, rented equipment must be returned during hours when we are open for business. When arranged in advance by our Rental Center personnel, larger equipment that has ignition keys may be dropped off outside of normal business hours and the key must be dropped in our Key Drop box.
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